Cookies Policy

Cookies may be used for several different purposes. The cookies used on the website can change over time as features, technology, service providers or legal requirements change. In general, cookies may help us to:

• Provide core website functions, including page navigation, account access and session management.
• Remember information or preferences that you select while using the website.
• Support account, payment, fraud prevention, identity and security processes where relevant.
• Protect the website and users from suspicious activity, abuse, automated activity and other security risks.
• Understand how visitors use the website, such as which pages are viewed and whether links or features are working.
• Measure website performance, identify technical errors and improve the design and usability of our services.
• Remember cookie consent choices and other settings so that you are not repeatedly asked to make the same selection.
• Deliver relevant communications or advertising where this is permitted and where the appropriate consent or lawful basis applies.
• Limit the frequency with which certain messages or promotional content are shown.
• Produce aggregated reports that help us understand general website activity without necessarily identifying individual users.

Strictly necessary cookies

Strictly necessary cookies support functions that are essential for the website to operate or for a service you have requested to be provided. They may be used for authentication, security, load balancing, remembering your cookie choices and maintaining a secure session. These cookies generally cannot be disabled through a website preference tool because doing so may prevent important functions from working.

Functional cookies

Functional cookies allow the website to remember choices and settings, such as language, display preferences or information entered during a session. They may make the website easier to use and help provide a more tailored experience. If you reject these cookies, some preferences may not be remembered and certain features may be less convenient.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may collect information such as the pages visited, the time spent on a page, the browser or device type, general location information and the source that directed you to the website. This information is generally used in an aggregated or pseudonymised form to improve website performance and user experience.

Advertising and marketing cookies

Advertising or marketing cookies may be used to help measure campaigns, recognise a browser across websites or show content that may be more relevant to a user's interests. These cookies are not always used, and their availability may depend on your consent, browser settings, account status and applicable law. You can manage or withdraw choices for non-essential cookies using the available preference controls.

Depending on the cookie and the way you use the website, information collected may include an IP address, browser type, device type, operating system, language, approximate location, referring website, pages viewed, actions taken, session times and technical information about website performance. Some information may be combined with information held in an account or with information collected through other interactions, where permitted.

Cookies do not usually contain your account password or payment details in readable form. However, cookie information may be associated with an online identifier or account information. You should avoid sharing login details with other people and should use appropriate security settings on your device and browser.

We may use third-party services for functions such as hosting, security, fraud prevention, analytics, customer support, advertising, authentication and payment processing. These providers may use cookies or similar technologies on our behalf or independently. Their access to information is generally limited by the services they provide, but their handling of information may also be subject to their own terms and privacy policies.

Some third-party services may process information outside Australia. Where this occurs, information will be handled in accordance with applicable privacy obligations and relevant arrangements. We do not use cookies to avoid legal, regulatory, identity verification, anti-money laundering, security or responsible gambling requirements.

We may review cookie activity and update the technologies used on the website. A current cookie preference tool, where available, may provide more information about the categories or providers in use. Cookie names, purposes and retention periods can change, so the information presented through that tool may be more current than general descriptions in this policy.